things we've actually built
names changed for privacy. everything else is real.
going direct when retailers weren't paying
what they needed
small fashion brand selling through boutiques. margins were terrible and some stores took 90 days to pay. they wanted their own channel but didn't know where to start.
their warehouse lease was ending in 6 weeks. they had to move $140k of inventory fast or pay for another year of storage.
what we built
shopify store in 18 days. clean design that matched their instagram aesthetic. connected stripe for payments, set up shipstation for fulfillment, added klaviyo for email.
trained their two-person team on processing orders and answering customer questions. they launched with a clearance sale to move old inventory.
stopping the phone order chaos
what they needed
manufacturer of industrial supplies. all orders came by phone or email. sales team spent hours entering orders into their system. customers complained they couldn't order outside business hours.
what we built
custom b2b platform with account-specific pricing. each customer sees their negotiated rates automatically. volume discounts apply at checkout. approval workflow for orders over $5k.
integrated with their existing inventory management system so stock levels update in real time. mobile-optimized because buyers place orders from warehouses and job sites.
scaling subscriptions across states
what they needed
regional meal kit company doing well in 3 states. wanted to expand to 8 more but their system couldn't handle it. recurring billing was breaking, shipping zones were wrong, customer service was drowning.
what we built
moved them to a subscription commerce platform. set up zone-based shipping with multiple fulfillment centers. automated the billing and retry logic when cards decline.
built a customer portal where people can pause deliveries, swap meals, or cancel without calling support. integrated with their kitchen management system so meal prep matches actual subscriptions.
your project might look different
these are just examples. every business has different problems. the point is we figure out what you actually need, then build that specific thing.
if you want to talk about what you're trying to do, get in touch. first call is always free and we'll tell you straight if we can help or not.